You may cancel the Services at any time by calling MS Web Services with a notice of your intent to cancel your services . You acknowledge that the cancellation will be effective from the beginning of the next month after you provide notification to MS Web Services. MS Web Services will provide you with email confirmation of both your request to cancel Services and the actual cancellation of Services. If you do not receive a confirmation of your request to cancel services after calling us or if you do not receive a confirmation of Service cancellation, you must notify MS Web Services by sending an email to refund@mswebservices.us or contacting MS Web Services Customer Care by telephone.
A minimum of amount would be deducted from specific Support subscription at the time of cancellation if the issue is resolved once. Full refund would be provided if MS Web Services would not be able to resolve the issue. There would be no refunds in case of incident based support if at least one of your issues has been successfully resolved. In case you have used our service and still file a chargeback, your account would become ineligible to receive a refund from us.
